UK Standard Delivery1st Class - £3.10 delivery estimated in 1-2 working days.
2nd Class - £2.10 delivery estimated in 3-5 working days.
UK Next Day Delivery
Next day delivery is £8.99 insured and trackable.*
* Your order will be delivered via Royal Mail Special Delivery. If you order by 3pm you will receive your goods before 1pm the next working day. If you place your order on Friday, you will receive on the following Monday. Orders placed on Saturday or Sunday, you will receive on the following Tuesday. A signature will be required upon receipt.
Standard - £3.80 delivery estimated in 5 - 14 working days.
Trackable - £9.99 insured and trackable. Delivered in 3-10 working days.
Standard - £4.50 delivery estimated in 7 - 21 working days.
Trackable - £10.99 insured and trackable. Delivered in 3-10 working days.
(Please note: Deliveries to Mexico, US Outlying Islands and Taiwan can only be sent Trackable)
All items are dispatched within two working days, although please keep in mind these dates are going off delivery estimates and not guaranteed so it is still advisable to allow as much time as possible.
Last recommended shipping dates for Christmas delivery:
2nd Class Delivery - Wednesday 18th December by 2pm
1st Class Delivery - Friday 20th December by 2pm
Next Day Delivery - Monday 23rd December by 2pm
We are based in the United Kingdom. The following dates are the recommended last order dates as we cannot guarantee the delivery dates of these services over the busy Christmas period.
Tuesday 10 December: Cyprus, Malta, Asia, Far East (including Japan)
Wednesday 11 December: Eastern Europe (except Poland, Czech Republic and Slovakia) Thursday 12 December: Greece, Turkey, Australia, New Zealand
Saturday 14 December: Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Monday 16 December: Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Wednesday 18 December: Belgium, France, Ireland, Luxembourg
PLEASE NOTE - these dates are provided by Royal Mail as estimations, not guarantees. We currently are taking 1-2 business days to process orders which should be kept in mind. Please also remember that as always items can be delayed in the mail, especially during this busy time of year, therefore these dates are estimates only so we recommend ordering as soon as possible and allowing plenty of extra time for your order to reach you.
At Vintage Fashion Jewellery we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. If you are unhappy at all, please send us a message and we will be happy to resolve any problems you may have.
If you are not completely happy with your purchase you can return it to us in saleable condition* by post within 14 days of receipt. Refunds will be credited to the same method of payment in the interest of fraud prevention.
How to Request a Return
Beginning the returns process couldn't be easier. Simply email us at firstname.lastname@example.org with your full name, order number and your reason for return. We will get back to you with instructions once your return has been authorised.
We request no items are posted back before the return has been authorised by us.
General Returns Information
If you are returning an item to us for a refund, then the cost of returning to item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or was faulty (providing we are notified of faults within 7 days of receipt).
Items are your responsibility until they reach us so we advise all items should be sent recorded delivery with proof of postage and relevant insurance. Return items can only be processed once they reach us. We are unable to refund items that are lost in transit.
In the interests of hygiene we do not offer exchanges or refunds on pierced earrings unless they are faulty. All returns must be unworn and in their original packaging otherwise we may not be able to process your refund.
Unfortunately we are unable to offer exchanges at this time. You will need to return the unwanted item to us for processing first and then place a new order.
* Saleable Condition - Please ensure the environment is free of smoke and any strong odours such as food cooking. We will be unable to accept the return of any item where there is evidence of these instructions have not been followed.